Your website gets the traffic. Resonata makes sure it converts. An always-on chat agent that answers questions, recommends the right room, and guides visitors to book direct.
What it does
Resonata knows when a visitor is lingering on a room page or about to exit — and opens the conversation before they leave for Booking.com.
Every booking Resonata closes on your site is a direct booking — no OTA fees, no commission, no middleman. More revenue stays with your property.
Resonata connects to your PMS and gives accurate availability, rates, and room details — not generic holding responses that leave guests guessing.
Not every visitor books immediately. Resonata captures contact details and intent from guests who aren't ready — so your team can follow up at the right time.
When it matters
A guest lands on your rooms page. Resonata offers to help narrow down the options and answers questions before they click away.
A guest has your site open alongside Booking.com. Resonata highlights what direct booking includes that OTAs don't.
A guest hesitates before leaving. Resonata steps in with a direct question — "Can I help you find what you're looking for?"
A past guest is back. Resonata recognises the context and offers a returning guest rate or personalised welcome back.
Get started
Takes 20 minutes. No commitment required.