Resonata: Voice AI that answers your hotel's phone and books rooms

Why hoteliers choose Resonata

Works around the clock

Resonata answers 24/7 on every inbound call. No hold music, no voicemail, no missed booking opportunities.

Your team stays in control

When a request requires a team member's involvement, the agent transfers the call and offers context on the guest's request to your staff, so guests never re-explain themselves.

Knows your property

Answers come from your own knowledge base: amenities, policies, dining, parking, and local recommendations, all quoted with live rates and availability from your PMS.

Every missed call is revenue walking out the door

31% higher average daily rate on voice bookings than any other channel

30 – 50% of hotel callers end up booking, the highest conversion of any channel

24 / 7 phone coverage without adding a single shift

Frequently asked questions

What is Resonata?

Resonata is an AI voice agent for hotels. It picks up instantly, understands what callers need, checks live availability and pricing against your PMS, answers property questions from your knowledge base, and guides guests to a confirmed booking via a secure link sent to their inbox.

Does it work with my PMS?

Resonata integrates with OPERA Cloud and Stayntouch today, with more integrations on the way. Every quote on the phone comes from your live inventory, so it always matches what's in your system.

What happens when a caller needs a person?

The agent transfers the call and offers context on the guest's request to your staff, so your guests never have to re-explain themselves.

How do we get started?

Book an introductory call to see if Resonata is a fit for your property. Then our team will design a customized demo of your property. Every property gets a hands-on onboarding process: guided customization of your knowledge base, real call reviews with our team, and ongoing insights on how to get the most out of your voice agent.

Your always on and always available dedicated voice agent